Alternatives to traditional bank accounts in Hong Kong

Content Team11 minute read5 Oct 2021

Most entrepreneurs are aware of the difficulties of opening brick and mortar bank accounts in Hong Kong. Interview visit, stringent procedure, or long waiting time are things to stand out among others. While these may cause a lot of hassle for companies wishing to open Hong Kong bank accounts, many fintech solutions like Neat, Wise or Currenxie are relatively rising stars for those in need.

In this article, BBCIncorp will shed light on some of the best alternatives to bank accounts in Hong Kong you should know. Follow along with us!

Alternatives to bank accounts in Hong Kong

1. A new emerging trend: Fintech solutions for opening bank accounts

Doing business in Hong Kong cannot move on without a business bank account. Note, however, that you have probably heard of the challenges of setting up a bank account in Hong Kong for foreigners.

Not to mention the complicated process or the waiting length for approval, the widespread pandemic this year is also curbing applicants from traveling to another country (Hong Kong) to complete the process. It has been difficult, and unfortunately, it is now becoming progressively difficult!

Are there other alternatives to bank accounts in Hong Kong? The answer, fortunately, is YES! Many high-tech platforms have been emerging to bring startups and newly incorporated companies in Hong Kong out of trouble. Without the hassle of opening bank accounts, these fintech solutions become a worth-considering choice when seeking new options for Hong Kong bank account opening, instead of the traditional bank accounts.


A key to mention is that opening a Hong Kong business bank account through fintech platforms requires no visit to Hong Kong as a normal process in physical banks. As for foreigners, this is considered to be the biggest convenience outweighing the benefit of having a traditional bank account in Hong Kong.

NOTE: You should not misunderstand these fintech platforms with virtual banks in Hong Kong.

  • Virtual banks: is a digital-only bank that has no physical base. These banks are registered as Hong Kong licensed banks. They are regulated under the HKMA and assured to maintain the safety standard as traditional banks. Virtual banks must follow certain banking provisions, KYC process, liquidity coverage, and capital requirements as well. You can get more information here
  • Money Service Operators (MSOs): Also known as e-money institutions (EMIs) in most European countries, MSO, regulated by the Customs and Excise Department of Hong Kong, is a legal term to refer to businesses engaging in money remittance or conversion services in Hong Kong. Both MSOs and virtual banks run business online. The main difference is that MSO is not a bank, so it does not provide banking services like what a bank does. Instead, MSOs focus on supplying payment services, and they are ideal solutions to rescue those that have been rejected by Hong Kong local banks.

2. Alternatives to bank accounts: Pros & Cons

Let’s put all things in a comparison!

To help you have better consideration, below are some advantages and disadvantages of money service operators (MSOs), the emerging fintech platform we are mentioning as alternatives to traditional banks.

Pros of MSO solutions

  • The ability of adapting needs for a seamless and straightforward solution for opening bank account
  • Welcome startups, SMEs, newly incorporated companies with less chance of opening conventional bank accounts in Hong Kong
  • Super-fast bank account opening, no longer waiting for bank’s approval
  • Unique Account Number offered to both individuals and companies
  • 100% online opening: online submitted document, online verification, no need to take flights to Hong Kong
  • Multi-currency account available
  • Lower transfer fee
  • The availability of payment card services

Best choice for online business

If you are planning to open a bank account for e-commerce or online businesses, opening an MSO account is a wise choice. The key reason is that you will need to collect payments via several payment gateways like Paypal or Stripe during transactions.

While you may encounter hassle of opening the account from a local real bank to connect with the payment gateway, MSO would be the vehicle to streamline this process (most MSOs are open to connect with payments gateways easily).


A bit confused about how to distinguish these terms? Here is the blog to enrich your understanding: Merchant Account vs Payment Service Provider vs Payment Gateway

Unique Bank Account Number

An alternative to traditional banks like money service operators do maintain a good partnership with the licensed banks, even various banks in different jurisdictions. They, therefore, have the ability to provide clients with assigned segregated bank accounts under their client’s name as well. Each said account is also attached to its distinct bank account number.

MSOs play a role for better convenience for their clients. As clients’ assets actually are still held in segregated bank accounts under the license banks, meaning money is in the bank, not in the MSO itself, security for your money is assured as being stored in conventional banks.

Simple process & Remote opening

This is completely done online, making it a big plus for most foreign startups and entrepreneurs who do not want to take flights for an in-person visit with the bankers, especially in the COVID-19 pandemic. Opening a bank account remotely helps foreign applicants save a lot of time and money.

In addition, MSOs offer less complicated procedures than that of traditional bank accounts. There is high flexibility in terms of documents required.

To give an example, if startups are afraid of getting a high level of rejection in opening a local bank account in Hong Kong due to the absence of proof of business or trading, using MSO is a wise choice. For startups, many fintech operators have no obligation to submit such kinds of proof in their application, or if any, require reduced documents for applicants.


Fast registration

Opening a bank account in traditional Hong Kong banks can be an issue of headache for many business owners as the process can take a long waiting time. If things are done by yourself, you may take several weeks to make an arrangement in advance with the bank branch, not to mention the time length for review and approval from Hong Kong banks.

In case of multiple rejections, foreign entrepreneurs probably must take time to visit banks for the second time, the third time. It can be a long run, depending on your case!

Fortunately, alternatives to bank accounts through fintech platforms can meet applicants’ urgent needs since it is opened remotely. Furthermore, a streamlined due diligence process would enhance the process speed. Typically, the procedure for opening a business bank account with fintech options can be done in no more than 2 weeks.

Multi-currency accounts & Low deposit

Providing multi-currency accounts is a good reason why you should choose MSO accounts in Hong Kong.

Particularly, these operators can arrange segregated bank accounts for clients, and these accounts are normally held as multi-currency accounts. Clients can store their funds in different currencies in one account, serving the utmost convenience for bank-transfer demands of business owners.

Low deposit requirement is another benefit that makes fintech platforms like Neat, Wise, or Currenxie become more popular for entrepreneurs. Just compare with the normal bank, you can see how advantageous these solutions are. If you apply for opening a business account in Hong Kong physical banks, you must pay an initial deposit and maintain monthly balance amount, normally ranging from 10,000 HKD to 500,000 HKD.

Cons of MSO solutions

In comparison with normal bank accounts, there are some drawbacks concerning the use of MSO accounts or bank accounts offered by MSOs in Hong Kong.


Account balance limits

The segregated bank account is arranged with a limited maximum balance. If this limit is reached, the account holder needs to withdraw money or must send an application for upgrading this balance limit in the said account. Also, you are not allowed to receive money to this account when it is “full”.

How does the operator determine your account limit? Well, it is typically based upon the business volumes, the amount to be transferred to other banks, or related banking regulations to identify the default limit to each account.

No availability of financial products

As the aforementioned, fintech platform providers are not banks. This means that you should not expect they would offer you financial products as what a brick and mortar bank provides. Examples of financial products are insurance, savings, checking accounts, investments, or loans. Traditional banks often sell these financial products for their clients to gain additional support for their business, meanwhile, fintech solutions like MSOs tend to focus more on its performance of money transfer.

Not ideal for cash business

While opening a bank account with MSOs is ideally suitable for startups and SME owners who are high in demand for bank transfer but left behind by normal banks, a cash business should not go to this form of account. A cash business means you have a high volume of transactions with banknote payments every day. Normally, cash business owners want to keep a lot of cash held in their accounts. With the feature that the alternative to banks like MSO limits a daily cash deposit into its account, opening a traditional bank account is a better choice for cash business.

No deposit insurance except virtual banks

It should also be noted that e-money issuers or money service operators normally hold deposits that are not protected by deposit insurance. To simply put, MSOs cannot enjoy deposit insurance schemes as a real bank, so your money may not be well-protected as when it is held in a traditional bank.

Cannot open business merchant account

A major disadvantage is that money service operators in Hong Kong cannot act as a merchant service provider, meaning they cannot open business merchant accounts for clients. A merchant account is the bank account that enables businesses to accept payments by credit or debit cards. Merchant accounts are popular to eCommerce businesses, those high in demand for online settlements. A merchant account reflects the relationship between the bank/the merchant provider, the retailer, and the payment processor.

3. Some alternatives to bank accounts in Hong Kong you should know

Whether your choice is best suited for your business may be a top concerning question. There are a number of fintech solutions arising for business people in such cases. To help you make the right decision, below is a quick review of 5 popular alternatives to Hong Kong traditional bank accounts that you should know!

Again, please note that these rising stars are best in fit with the niche market of startups or SME owners.



Neat account is a worth-considering alternative to bank accounts in Hong Kong. With a Neat account, your assets are held in segregated bank accounts in licensed banks. Below are more about why Neat stands out among many MSOs in Hong Kong:

  • Neat account with multiple currencies: HKD, USD, EUR, and GBP. Other currencies are permitted, but they must be converted to those ones.
  • No initial deposit, no maintenance fee
  • Fast registration process
  • No need to travel to Hong Kong
  • Quick transfers to bank accounts locally and internationally
  • Easy integrations with payment gateways like Paypal, Stripe or Amazon
  • Card services: Prepaid MasterCard, Visa cards
Our Partnership

Our Partnership

BBCIncorp is collaborating with Neat to offer everything you need to kickstart your potential.

You can now incorporate your business in Hong Kong within 1 day with BBCIncorp and easily set up your Neat account with a welcome gift of 500 HKD credited to your account. Learn more >>

However, Neat, like conventional banks, still applies certain requirements of acceptable nationalities and residing countries of applicants to open an account. Particularly, if you are living in or your directors/shareholders have residential addresses outside the list of serving countries here, you would be rejected to open a Neat account.

The possibility of rejection can also be seen due to the business industry that your company is engaging in. Make sure your business is not involved in restricted industries from Neat like charities, finance, stock, and securities-related companies, gambling, and many others. Furthermore, the type of business may also impact the transfer limit of Hong Kong applicants.

Similar to most fintech platforms for opening an account, Neat accounts are not applicable to the Hong Kong Deposit Protection Scheme. Despite this fact, Neat is actually an ideal pathfinder for entrepreneurs who have failed for account application with Hong Kong traditional banks.

Understanding possible challenges of opening a traditional bank account in Hong Kong, some startups and SMEs have decided to accompany their Hong Kong company incorporation with a Neat account from the beginning for the utmost convenience. If you feel interested in this combination, you can find out more with us: Hong Kong company formation with free support for Neat Account


Wise gains the spotlight thanks to its international base and the real exchange rate. Below are several highlights about this bank-like fintech platform:

  • An international payment on big routes for both business and individual uses, especially the UK and Europe
  • Fast transfers compared to normal banks
  • Multi-currency account with more than 50 currencies, i.e., GBP, EUR, AUD, NZD, USD, SGD, HKD.
  • Real exchange rate, low charges on currency exchange and outgoing money transfers
  • Easy linkage with payment gateways like Paypal, Stripe or Amazon
  • Transparent transaction costs on top of the real interbank/mid-market rate
  • Available Wise debit card services in Europe, Asia, and Oceania

One major disadvantage of using Wise may be that the account holders may be required to follow certain local regulations, depending on which place you have registered your account. For example, it is an e-money provider that is regulated by the Financial Conduct Authority in the UK. But, in Hong Kong, it is normally licensed as an MSO and regulated by the Customs and Excise Department of Hong Kong.

The spending limit for your card with Wise is another thing to mention. The limits may vary depending on different regions and countries. In addition, not all nationals can be eligible to register a Wise business account, so it is a good tip that you should ask your service provider before determining whether it is the best fit solution for your business.

In addition to prominent rising stars as alternatives to banks like Neat and Wise, entrepreneurs in desire of opening a bank-like account in Hong Kong can also consider the following digital names:



Below are some highlights of Currenxie:

  • Easily have payments sent and received in up to 14 currencies: HKD, RMB, EUR, USD, and more
  • No setup fee, no monthly fee
  • Simple and fast registration
  • Connection with many popular payment gateways for online business
  • Suit for e-commerce and digital B2B platform seekers

Some things to consider: Card services with Currenxie are not as strong as those from other alternatives. Also, certain high-risk countries shall be rejected to open a Currenxie account.


Below are some highlights of Statrys:

  • Account opening is simple and completely online
  • Own account number provided
  • Real time exchange rate with low spread fees
  • Multi-currency account in 11 currencies: HKD, EUR, CNY, GBP, AUD, and more
  • Easy access to payment gateways like Paypal, Stripe or Shopify
  • Available debit master card service. Business account and local currency account are two most typical for Statrys

Some things to consider: The number of company jurisdictions that can register a Statrys business account is limited. Currently, accepted countries include Hong Kong, Singapore, and the BVI companies. Unlike some other operators, Statrys does require an opening fee and monthly fee from your account for some special companies who are not incorporated in Hong Kong or Singapore, or those with special profiles.


Below are some highlights of Airwallex:

  • Account opening is simple and completely online
  • No setup fee, no monthly fee
  • Simple and fast account opening
  • Multi-currency account in HKD, GBP, EUR, USD, and USD
  • Easy access to major payment gateways: Amazon, eBay

Some things to consider: Airwallex card services are coming soon.

4. What if my company failed to open a bank account in Hong Kong?

Traditional banks in Hong Kong may be a challenge to prevent you from opening a bank account for business operations. Note, however, that it is not the sole way. The growth of fintech industry in Hong Kong has led to the popularity of e-money providers or money service operators. If being rejected by Hong Kong local banks, such digital solutions would rescue your chance.

Some outstanding MSOs and bank-like products, namely Neat, Wise, Currenxie, Statrys, and Airwallet can be excellent alternatives to bank accounts in Hong Kong for your business!

For those encountering troubles to open a bank account in Hong Kong, don’t let that difficulty prevent you from starting your business! Feel free to talk to our experts to get practical advice on your case.

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