Rachel is currently 3 years into her career as a corporate consultancy expert at our firm. During that time, she’s worked on various cases helping clients from all walks of business achieve their incorporation goals from corporate filings to banking applications.
For Rachel, each case is an opportunity for networking and self-growth.
“I have an eagerness to learn and the ability to quickly adapt to new knowledge, so I use these as a strong foundation to consult the clients on the most suitable plan for their case. Before moving forward with any case, I would always advise the clients of the pros and cons, even challenges that they might face so that they can first be aware of what we are going through”
Her philosophy of being a proactive-problem solver has not only translated to her success as a professional but also a workplace culture around customer care.
“Honestly, I think customer satisfaction should take front and center of everything we do. And so far I’ve been very lucky to be in the same space with people that share the same sentiment. We all have an aligned goal of forging long-term relationships with clients through our own mediums. For our team, it’s by offering the best supportive and professional services available and offer realistic solutions to their problems”
“On a personal level, I want our clients to succeed, but not at the cost of potentially setting them up for future mishaps so I always adopt an “as-is” approach when consulting. They always have full clarity into each proposal and they’re free to decide how to proceed with them”