1. Your rights
BBCIncorp is responsible for protecting your rights under the Personal Data (Privacy) Ordinance and other relevant legislation. Accordingly, you are entitled to the following rights:
- Request access to your personal data;
- Require us to correct the incorrect, incomplete, or misleading information we hold about you;
- Require us to permanently delete your personal data when you think the data was used for irrelevant purpose which is not directly related to the original purpose of collection or was unlawfully processed;
- Require us not to conduct marketing activities based on your information without your consent;
- Require us to get your personal data in a reasonably structured format specified by you, including transferring your personal data to another responsible person.
Kindly provide feedback to ensure that BBCIncorp upholds the commitments outlined in this document or as mandated by law. You can reach out via email at private@bbcincorp.com, through telephone, postal mail, or other methods specified in the contact details below.
2. Information Collection and Use Purposes
2.1. Information collection
2.1.1. We collect the following kind of personal information from you (“Collected Information”)
- Contact Information, such as name, email address, mailing address, and phone number.
- Billing Information, such as credit card number and billing address.
- Information about your business, such as company name, address, and business type.
- Other personally identifiable information needed for the purpose of providing the service.
The personal information mentioned above includes website users, service users, and/or other third parties who may be recognized as being ultimately beneficial owners and members of the company or other associated entities (if any).
2.1.2. How we collect your data
Collected Information is gathered using the methods below:
- Communication channels like telephone, fax, email, Skype, and others;
- Completion of application forms or related documents during service procedures;
- Utilization of publicly accessible sources or third-party resources to verify your background;
We also collect your data through the following Automatic Data Collection Technologies
Cookies
Our website automatically collects anonymous visitor data to track performance and usage. This includes but is not limited to IP addresses, browser type, operating system, date/time stamp, and referring pages. This information is stored as cookies and is kept separate from any personally identifiable details you share on our site. While we use cookies, we do not link cookie data to your personal information.
Details of our Cookie usage are specified in Article 3 of this Privacy Policy.
Web Beacons / Gifs
We employ a software technology called clear gifs (a.k.a. Web Beacons) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customer’s personally identifiable information.
Analytics / Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
The use of tracking technologies by our service providers, technology partners, or other third-party assets (such as those involved in tracking the success of advertising) on the site is not covered by our privacy policy. These third parties may use cookies, clear gifs, images, and scripts to help them better manage their content on our site. We do not have access to or control over these technologies. We do not tie the information gathered to our customers or users’ personally identifiable information.
Behavioral Targeting / Re-Targeting
We partner with a third-party ad network to either display advertising on our website or manage our advertising on other sites. Our ad network partner uses cookies and Web Beacons to collect non-personally identifiable information about your activities on this and other websites to provide you with targeted advertising based on your interests.
Please note this does not opt you out of being served to advertise. You will continue to receive generic ads.
Social Media Widgets
Our website includes social media features, such as the Facebook and Twitter buttons, and widgets, such as the Share This button or interactive mini-programs that run on our site. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.
2.2. Use purposes
We use the Collected Information for purposes consistent with this privacy policy and the law, including but not limited to the following:
- Fulfill your order;
- Send you an order confirmation;
- Evaluate your business needs to identify appropriate products;
- Deliver requested products or information to you;
- Respond to your service requests;
- Send you communications;
- Carry out necessary due diligence;
- Address your inquiries and issues effectively;
- Utilize your data to facilitate our services delivered to you as outlined in this Privacy policy; and
- Provide your data as requested by law and the competent authorities.
3. COOKIES POLICY
To make BBCIncorp websites work properly, we use cookies to provide you with an improved and customized user experience.
What are cookies?
Cookies are small data files websites place on a user’s computer or mobile device for record-keeping purposes. They are used to collect website usage data to improve website performance and user experience. Cookies can also be used for targeted advertising or tracking user behavior.
How do we use cookies?
We use cookies for the following purposes:
- Personalization: We use cookies to remember your preferences, such as language preferences, so that your browsing experience is tailored to you.
- Analytics: We use cookies to collect information about how users interact with our website, such as which pages are visited and for how long. This helps us to improve the performance and content of our site.
- Advertising: We may use cookies from third-party advertising partners to deliver relevant advertisements based on your browsing behavior.
- Social Media Integration: Our website may contain social media buttons or widgets that allow you to interact with social media platforms (e.g., Facebook, Twitter, YouTube, etc.). These features may collect your IP address, and which page you are visiting on our site and may set a cookie to enable the feature to function properly.
- Tracking: Cookies are used to monitor your entries, submissions, and status in service delivery or other activities on our service.
Types of cookies
There are two types of cookies that we are currently using – session cookies and persistent cookies.
- Session ID cookies: These cookies expire when users close their browser or turn off their device. We use session cookies to authenticate users, identify which pages are being used, and evaluate the effectiveness of our marketing campaigns.
- Persistent cookies: These remain on your device even after you close your browser or turn off your device. They allow us to remember your user preferences for future visits and provide a more personalized experience. You can remove persistent cookies by following the directions provided in your Internet browser’s “Help” directory.
How can you control cookies?
You have the option to accept or decline cookies and prevent third parties from installing cookies on your device through your browser settings.
It is also possible to delete cookies installed in the past, including the cookies that might have saved the consent for the installation of cookies by this website.
However, please note that disabling or blocking cookies may affect certain features and functionality when you use our site.
To customize your cookie settings, simply click here.
Updates to this Cookie Policy
Cookie Policy can be updated from time to time and immediately takes effect due to the changes of certain criteria, including the changes of types of cookies and the applicable regulations. Therefore, we encourage you to review our Cookie Policy periodically and keep you posted for any updates and/or changes.
4. Information Sharing
We may share your personal information with our subsidiaries in order to supply services attached to our business. The exchange/sharing of information between BBCIncorp and its subsidiaries in the same group, or between subsidiaries, or between the director(s)/manager(s) as well as members of these companies will not be identified as sharing information with third parties. In these cases, if the information is transferred to a country or territory outside Hong Kong, we shall take the necessary measures to protect the security of your information, within our ability and efforts following the standards of the relevant legislation required.
In necessary circumstances, we will have to share/exchange your information with other relevant third parties to support the performance of the service requested by you and/or required by the authorities/legislations. More specifically, these third parties may include the following depending on the circumstances:
Service Providers
We may share your data with service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Frames
Some of our pages utilize framing techniques to serve content from our service providers (such as a payment processor) while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to us.
Business Transfers
We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
Other third-parties
We may disclose your personal information to other third parties including but not limited to the competent authorities, business partners, etc. for the purposes of complying with the Laws or to support the performance of our services.
5. Data access and correction
You should make your data access or correction request by emailing our Customer Support at private@bbcincorp.com or by contacting us by telephone or postal mail at the contact information listed below or on the Contact Us page. We will respond to your request within 30 working days. If you have a Corporate Service Officer assigned, please contact him/her on priority.
When handling a data access or correction request, BBCIncorp will check the identity of the requester to ensure that he/she is the person legally entitled to make the data access or correction request. Please cooperate/assist us in providing supporting documents if we need more information or documentation to make this determination.
6. Direct Marketing
If you wish to subscribe to our newsletter on the main site or when you become a BBCIncorp customer, we will use your name and email address to send you non-transactional, promotional emails from time to time. Out of respect for your privacy, you may choose to stop receiving these emails by following the unsubscribe instructions included in these emails or you can contact us.
7. Security measures
The security of your personal information is important to us. When you enter sensitive information (such as credit card, bank account, or proprietary business information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at private@bbcincorp.com.
8. Data Retention
Personal data will be retained for fulfilling services to clients or other purposes per the laws required of an Incorporation service provider/Trust Corporation Service provider.
If we receive a request to delete your personal information, we shall consider your request and take the appropriate action. In case, we are unable to do so, we will notify you with the suitable reasons.
Normally, we retain your data for five years after the termination of our contractual relationship, unless we are required to retain your personal data by anti-money laundering legislation or to comply with our legal obligations, resolve disputes, enforce our agreements or other laws to protect BBCIncorp’s legal interests.
9. Additional Terms
9.1. Collection of personal data from minors
Our website is not intended for children under 18 years of age (“Minor”). We do not knowingly collect personal information from children under 18. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If you believe we might have any information from or about a child under 18, please contact us at private@bbcincorp.com.
9.2. Privacy policies of other third parties
Our site includes links to other websites whose privacy practices may differ from those of BBCIncorp. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to read the privacy policy of any website you visit carefully.
9.3. Testimonials
We may display personal testimonials of satisfied customers on our site in addition to other endorsements. These testimonials are pulled from a third-party service provider, which may ask for your personal information, including your name and email address. Though we do not post personally identifiable information on our site, if you wish to update or delete your testimonial, please contact the data controller.
9.4. Changes to this Policy
We may update this privacy policy to align with our evolving information practices and will announce these updates on the website. We recommend checking this page regularly for the most current details on our privacy practices.
