A New BSmart Upgrade: Now Available 24/7

BSmart is BBCIncorp’s virtual assistant, created to make it easier for clients to find information and receive answers to their questions outside regular office hours. Since its launch, the chatbot has provided an additional way for clients to access support when they need clarification or assistance.

The needs of modern businesses do not always fit within fixed schedules, and access to information should offer the same flexibility. The latest BSmart upgrade extends its availability to 24/7, allowing you to turn to the chatbot for information and guidance whenever a question comes up.

What’s new with BSmart?

BSmart is now available 24/7.

You can now reach BSmart through the BBCIncorp website at any time of day. From checking service requirements and understanding procedures to exploring available services or looking for information related to your next action, the chatbot can help you find relevant answers whenever you need them.

During working hours, BSmart provides an additional option alongside our customer support team, allowing clients to choose how they prefer to access information. When the working day has ended, the chatbot remains available, so questions that arise later do not have to wait until the next business day.

This expanded availability gives clients greater control over when they seek information and adds more flexibility to the overall support experience.

Start a conversation with BSmart

Using BSmart is simple. Whenever you need information about our services, requirements, processes, or other business matters, you can access the chatbot directly through the BBCIncorp website and begin your enquiry.

You may be working through a task during the day, reviewing information in the evening, or simply looking for a quick clarification at a time that fits your schedule. In each case, BSmart is available to help you find relevant information, understand what you need to know, and identify the next step. If further assistance is required, you can then connect with our team for additional support.

Available 24 hours a day, 7 days a week, BSmart gives you a more flexible way to access information whenever it fits your workflow.

Have a question? Start a conversation with BSmart anytime.