1. DEFINITION
2. CONTENT AND SCOPE OF SERVICES
2.2. The scope of Services that can be changed from time to time, including:
- Incorporation and Ancillary Services
BBCIncorp, as a licensed Company Service Provider (CSP) in Singapore, is dedicated to offering a wide range of professional services to support business incorporation and related needs. All legal ancillary services are provided based on specific agreements between the Client and the relevant service provider, except for services such as seals, stamps, logos, notarization, and apostilles. With an extensive global network and qualified resources, we are equipped to meet the diverse needs of businesses of any scale. - Company Secretary
BBCIncorp offers company secretary services to ensure compliance with legal and regulatory annual obligations. Acting as a key liaison between business owners and government authorities, we ensure timely updates of relevant information and filings. Our services include the maintenance of statutory records, filing required documents with local authorities, and ensuring adherence to governance standards, helping businesses navigate regulatory requirements efficiently and stay compliant. - Banking Support
BBCIncorp provides assistance with opening a bank account for the Client. We offer a list of recommended banks; however, the final decision on the choice of bank rests with the Client. The Client may select a bank from the list provided or choose a third-party bank. The successful setup of additional services, such as credit cards, checkbooks, or Internet banking access, is not guaranteed and is offered "as is". - Virtual Office, Registered Address service
BBCIncorp offers virtual office and registered address services, providing the Client with a professional business address for correspondence and ensuring compliance with local business registration requirements. This service includes mail forwarding, offering a simple and efficient solution for handling business mail. - Taxation Arrangement Service
BBCIncorp offers annual tax filing services to ensure Your business stays compliant with all tax regulations, allowing You to focus on growth. Our experienced team guarantees timely and accurate tax reports, providing peace of mind and ensuring all deadlines are met. - Accounting and Auditing Arrangement Service
BBCIncorp offers accounting and auditing services to ensure the accuracy of financial records and compliance with regulatory standards. Our services include bookkeeping, preparation of financial statements, and coordination with licensed auditors to conduct mandatory audits. We help the Client maintain transparency, meet legal reporting requirements, and optimize financial performance. - E-Commerce website design service
BBCIncorp offers expert consultation on E-Commerce website templates, recommending options that align with the Client’s business goals and branding. Once the template and features are selected, We handle the design, hosting, integrating social media, online tools, basic SEO, and security measures to enhance user engagement and ensure website protection. The process begins with the Client selecting the template and features, followed by agreement on the final design and timeline for execution. During development, one-time basic modifications to the website’s content, design, and product/service information are allowed, with a limit of up to 15% deviation from the initial agreement made by both Client and BBCIncorp, and outlined in the scope of work on Our Website. Any changes exceeding this limit will require additional adjustments based on Our service capacity, with corresponding modifications to pricing and timelines, ensuring that the project remains aligned with both the Client’s requirements and Our operational capabilities. - Other services ordered by the Client that BBCIncorp is able to provide from time to time.
3. REQUEST ORDER AND SERVICE CONTRACT
Where You place an Order Request, Your Order Request constitutes an offer to Us to buy Our Services and is subject to acceptance by Us, in our sole and absolute discretion. Following that, the Acceptance constitutes when the following requirements have been met:
- Your payment has been successfully made as per records through our system;
- Accurate and complete documents provided by You have been comprehensively evaluated by BBCIncorp and assured to fit our policies to provide Services to.
4. RIGHT TO REFUSE PROVIDING SERVICES
5. TIME OF CONDUCTING SERVICES
The timeframe for providing Services is outlined on Our Website, corresponding to the Services package You select. However, any timelines mentioned for Services delivery are not binding under any circumstances, as they are based on past activities in the normal course of Our business and presented for illustrative purposes only. The actual timeline will be subject to the specific agreement between the parties in each case.
- The business relationship has been established upon Acceptance as per stipulated in Clause 3 of this Agreement; and
- For the Incorporation service only, the name check result has been released and approved for use to set up a new company.
- Natural disasters (e.g., fire, flood, earthquake) or any Force Majeure Event;
- Client, Third Party, or government system breakdown results in loss of communication or negatively affects the ability of any parties to conduct Services;
- The proposed company name in relation to the Incorporation service needs to be explained in detail or replaced with a new one if it’s not available.
6. FEES
The Client agrees to pay the fees charged by BBCIncorp, which can be found in the price list available on the Website and/or be informed to the Client. As a matter of clarification, the fees provided do not cover VAT/GST or any other applicable taxes and/or any additional fees arising in different circumstances as prescribed herein during the Services delivery.
- Additional fees charged by Third Party in their absolute discretion without BBCIncorp’s interference or control, including but not limited to, late payment of Services’ fee or any fees that need to be paid for the Third Party within a specified time.
- Additional fees for the additional time/costs and attention that BBCIncorp may incur in providing its Services to the Client, including but not limited to, fees for the purpose of handling issues that could not be anticipated and/or outside BBCIncorp’s control, or for the performance of tasks that are out of the normal scope of its Services.
- Additional fees as part of the expenses arising out of compliance with the statutory obligations and requirements from the government, including but not limited to fees for convening or attending meetings of the directors, shareholders, or secretaries, calling or attending any extraordinary general meetings of the company, preparing and forwarding any notice or statement, and all other like expenses.
- Additional fees are charged for recouping any and all costs and fees incurred by BBCIncorp as a result of chargebacks or other payment disputes brought by You, Your bank, or Payment Method processor.
- Additional fees may be incurred in any other circumstances where deemed necessary for BBCIncorp to provide the Services to the Client and/or take actions related to the performance of such Services to the best of its ability, which are considered to be of significant benefit to the Client and/or to BBCIncorp.
BBCIncorp and You hereby acknowledge and agree that You shall bear full responsibility for the payment of any fees, fines, or penalties imposed by the competent authorities due to Your delay and/or failure, whether direct or indirect, in complying with the obligations set forth under the applicable laws and/or regulations, or as directed by such competent authorities. Your obligations under this clause are independent of, and in addition to, any aforementioned additional fees, and Your responsibility to indemnify BBCIncorp for any loss or damage incurred by BBCIncorp or any Third Party arising from Your failure to comply with such obligations.
7. ADVANCE PAYMENT
- Expected to be used for the Services; and
- Having not been used.
- The Advance payment shall be recorded as the Credit Note issued by BBCIncorp. For the convenience of tracking, BBCIncorp will adjust Your Credit Note accordingly with Your Services use(s) from time to time;
- Notwithstanding Clause 7.2 and to bring in line with the Refund Policy, the Advance payment shall be invalid and deemed fully forfeited after two (02) years from the time BBCIncorp sends an official request/confirmation to refund to You (the "Term") yet at the end of the Term, there has been no response or confirmation of the refund from You. Along with it, the Parties acknowledge and agree not to make any complaints, claims, or lawsuits regarding the Advance payment.
8. PAYMENT TERMS
Except as prohibited in any product-specific agreement, You may pay for Services by utilizing any of the following “Payment Methods”: (i) by bank transfer (ii) via debit/ credit card (as defined below).
By using BBCIncorp’s Pay by bank transfer option, You can purchase BBCIncorp Services using Telegraphic Transfer (T/T) or International Wire Transfer from Your personal or business bank account to one of the designated bank accounts of BBCIncorp. In connection therewith, You agree to allow BBCIncorp to debit the full amount of Your purchase from Your bank account.
You acknowledge and agree that (i) BBCIncorp reserves the right to decline a transaction for any reason (including, but not limited to, payments that fail to go through as a result of Your bank account no longer existing or not holding available/sufficient funds) and (ii) in such event, BBCIncorp shall not be liable to You or any Third Party regarding the same.
When making payments via debit or credit card, You can choose to pay using cards from major issuers such as Visa, MasterCard, and American Express. You have two options available:
- Pay via Stripe or Airwallex:
The provided Services by BBCIncorp are offered at product-level pricing in various currencies; however, the currency displayed when You pay the service fee is HKD, so there will be a difference due to the effect of time-to-time exchange rates and Our rounding principles.
Currency pair | Rate |
---|---|
EUR/HKD | 8.15 |
USD/HKD | 7.86 |
GBP/HKD | 9.79 |
AUD/HKD | 5.08 |
SGD/HKD | 5.79 |
SGD/USD | 0.76 |
EUR/SGD | 1.42 |
GBP/SGD | 1.71 |
9. REFUND
10. WARRANTIES AND REPRESENTATION
11. SUSPENSION AND TERMINATION OF THE AGREEMENT AND/OR SERVICES
12. RENEWAL SERVICE
13. LIMITATION OF LIABILITY
- Your use of or reliance on the Services made available via this Website and other platforms of BBCIncorp and/or the Services provided by the Third Party;
- The failure to perform the Services emerged from a Force Majeure Event and/or any unforeseen circumstances that fundamentally prevent BBCIncorp and/or any of BBCIncorp’s Third Parties from providing the Services to the Client;
- The damages, penalties, consequences that is result of Your failure to comply with Our instructions and/or Third Party’s instructions and requirements to support the process of Services implementation, including but not limited to failing in periodically providing and updating fully and correctly the documents and informations, failing to be available to contact promptly when necessary;
- Any inaccuracy or other defect in any document or information You supply;
- Any failure to provide the Services arising out of or in connection with Your breach of this Agreement or which otherwise relates to a Third Party; and
- Transaction or relationship between You and any Third Party, including but not limited to other service providers, bank, payment gateway, etc, for which You have utilized Our Services.
14. INDEMNITY
- Your use of the Services;
- Our provision of the Services in connection with any Third Party; and
- Our use of any and all information that You submit to Us via the Website/other platforms/methods throughout the implementation of Services.
15. INTELLECTUAL PROPERTY RIGHTS
16. RIGHTS OF ACCESSIBILITY
17. COMMUNICATION
- BBCIncorp has successfully delivered the email to You at the time We sent the email;
- BBCIncorp has no control over the Client’s receipt of such email;
- BBCIncorp hereby disclaims all liability towards Client for any controversy, possible risks, losses or damages, penalties, fines, or any other liabilities arising in all circumstances, including the information transmission and the Client’s failure to respond and/or take actions after receipt.
18. CONFIDENTIALITY
- Keep the other Party’s Confidential Information strictly confidential; and
- Not disclose the other Party’s Confidential Information to any Third Party without the other Party’s prior written consent, except for the circumstances where BBCIncorp needs to disclose to the relevant service providers the Confidential Information for the purpose of Services implementation.